Last updated: September 23, 2026
Welcome to Wright Choice Plumbing. These Terms of Service govern your use of callwrightchoiceplumbing.com and its online contact forms, service requests, and related website features.
In these terms, “Wright Choice Plumbing,” “we,” “us,” and “our” refer to Wright Choice Plumbing. “You” and “your” refer to website visitors and users.
1. Website Use
You may use our website to learn about our services, contact our team, and request plumbing service.
You agree to use the website lawfully and to provide accurate information when submitting a request.
You may not interfere with the website’s operation, attempt unauthorized access, transmit harmful software, or use our forms to send fraudulent, abusive, or unsolicited messages.
Where acceptance of these terms is requested through an online form or other website feature, submitting your acceptance signifies your agreement to these terms.
2. Service Requests and Scheduling
Submitting an online form, email, or appointment request does not guarantee an appointment, technician availability, or a specific arrival time. Service appointments are subject to confirmation by our team.
Availability depends on your location, the type of service requested, technician schedules, weather, and other conditions.
Arrival windows are estimates and may change. We will make reasonable efforts to communicate scheduling changes.
3. Emergency Requests
Website forms and email may not be monitored continuously. For urgent plumbing service, call the telephone number listed on our website.
If there is an immediate threat to life or safety, call 911. If you suspect a gas leak, leave the affected area and contact emergency services or your gas utility from a safe location.
4. Estimates, Pricing, and Work Authorization
Website descriptions, general pricing information, and preliminary estimates are provided for informational purposes unless expressly identified as a binding offer.
Actual pricing may depend on an inspection, diagnostic findings, materials, access, permits, and the scope of work. Applicable diagnostic charges, dispatch fees, deposits, or other charges will be disclosed before you authorize the applicable service.
Plumbing work requires appropriate customer authorization. If additional work becomes necessary, we will explain the proposed change and obtain authorization before proceeding.
Your accepted estimate, work authorization, service agreement, and applicable warranty documents govern the specific work performed. These website terms do not replace those documents. If a conflict arises concerning a plumbing service, the applicable service agreement controls, subject to applicable law.
5. Payments, Cancellations, and Refunds
Payment amounts, due dates, and accepted payment methods will be stated in your applicable estimate, service agreement, or invoice consistent with the terms you accepted.
Any cancellation, rescheduling, or other additional fee must be disclosed and agreed to before it applies.
Please contact us promptly if you need to change or cancel an appointment.
Refunds, deposits, and cancellations are handled under the applicable service agreement and law.
Nothing in these terms limits any cancellation or refund right provided by law.
Financing, when available, is subject to the lender’s approval, eligibility requirements, and separate terms.
6. Promotions and Special Offers
Coupons, discounts, and promotions are subject to their stated conditions, including any eligibility requirements and expiration dates. Whether offers may be combined depends on the terms of the particular promotion.
Changes to a promotion will not retroactively alter an offer we have already agreed to honor.
7. Website Information and Warranties
We make reasonable efforts to keep website information accurate and current, but errors or omissions may occur. We may correct or update website content as needed.
General plumbing information on this website is educational and is not a substitute for an inspection or advice specific to your property. Do not undertake work that you are not qualified or authorized to perform.
To the extent permitted by law, the website is provided on an “as available” basis without a guarantee of uninterrupted or error-free operation.
Any warranties applicable to plumbing services, workmanship, equipment, or materials are governed by the relevant service agreement, written warranty, manufacturer’s terms, and applicable law. These website terms do not reduce those warranties.
8. Communications and Privacy
When you submit your contact information to request service or information, we may respond concerning that request using the contact details you provide.
Submitting a service request does not, by itself, constitute consent to receive automated marketing calls or promotional text messages. Where required, marketing consent will be requested separately.
Any text messaging program is subject to the disclosures and consent provided at enrollment. Follow the opt-out instructions included in a message to stop applicable messages.
Please review our Privacy Policy for information about how we collect, use, and handle personal information.
9. Website Content and Ownership
Unless otherwise identified, the website’s text, graphics, logos, photographs, and other content belong to Wright Choice Plumbing or are used with permission.
You may view and print website content for personal, noncommercial use. Except as permitted by law, you may not reproduce, modify, distribute, or commercially use our content or branding without written permission.
10. Third-Party Services and Links
Our website may link to or use third-party services, including financing providers, scheduling platforms, payment processors, and review websites.
Those providers may have their own terms and privacy policies. We do not control their independent content or operations. A link does not necessarily constitute an endorsement.
11. Responsibility and Legal Rights
To the extent permitted by law, Wright Choice Plumbing is not responsible for indirect or consequential losses arising solely from website interruptions, technical errors, or unauthorized interference beyond our reasonable control.
This provision applies to website use. It does not determine responsibility for plumbing work or property damage arising from our services.
Nothing in these terms excludes or limits liability for fraud, gross negligence, willful misconduct, or any liability that cannot legally be excluded or limited. Nothing in these terms waives your nonwaivable consumer rights.
12. Governing Law and Questions
These terms are governed by North Carolina law, subject to any mandatory protections provided by applicable law.
If you have a question or concern about the website or these terms, please contact us so we can work toward a resolution. Contacting us is not a condition of exercising any legal right or remedy.
13. Changes to These Terms
We may update these terms by posting a revised version and changing the “Last updated” date. Changes apply prospectively and do not alter previously accepted service agreements without any agreement required by law.
When notice or renewed acceptance is required by law, we will provide it.
14. Contact Us
Company: Wright Choice Plumbing
Address: 1005 Greensboro Road, High Point, North Carolina 27260
Telephone: (336) 530-9225
Email: [email protected]
Website: https://callwrightchoiceplumbing.com/
For scheduling or urgent service, call the current telephone number displayed on our website.